Cancellation Policy
Cancellation Policy – Booking Alterations, Cancellations & Refunds
Direct Bookings (Made Through Emerald Tourist Park)
Changes to Bookings
You can change your booking if you provide at least 7 days’ notice before your arrival date. Changes are subject to availability and current pricing.
Only one change is allowed per booking. If you cancel after making a change, no refund or credit will be given.

Cancellations
If you cancel outside 7 days of your arrival date, you will receive a refund minus a $30 cancellation fee.
If you cancel within 7 days, no refund or credit will be given.

No-Shows & Early Departures
No refunds are provided for no-shows or early departure.